Privacy Policy of Aksel & A LLP
This Privacy and Personal Data Processing Policy (hereinafter — the Policy) defines the procedure for collecting, processing, storing, and protecting the personal data of users of the website of Aksel & A LLP (hereinafter — the Company).
The Policy has been developed in accordance with the legislation of the Republic of Kazakhstan, including the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”.
By using the website and submitting data through feedback forms, the user gives consent to the processing of their personal data in accordance with this Policy.
1. Terms and Definitions
Personal data — any information relating to a specific or identifiable natural person.
Processing of personal data — any action or set of actions performed with personal data, including collection, recording, organization, accumulation, storage, clarification, use, transfer, anonymization, blocking, and destruction.
User — a person visiting the Company’s website and providing their personal data through feedback forms or other website services.
Website — an internet resource owned by the Company through which information is collected and interaction with users is carried out.
2. Personal Data That May Be Processed
The Company may process the following personal data of users:
- First and last name
- Phone number
- Email address
- Company name
- Job title (if applicable)
- Content of the inquiry or request
- Other data voluntarily provided by the user
The following technical data may also be collected automatically:
- IP address
- Cookie data
- Browser and operating system type
- Data on user activity on the website
Such information is used exclusively to ensure the proper functioning of the website and to analyze its usage.
3. Purposes of Personal Data Processing
Personal data of users is processed by the Company for the following purposes:
- Processing user requests and inquiries
- Providing consultations on the Company’s products and services
- Preparing commercial proposals
- Establishing and maintaining business relationships
- Informing users about the Company’s products, services, and news
- Fulfilling contractual obligations
- Improving the quality of the website and services
4. Legal Grounds for Data Processing
The processing of personal data is carried out on the basis of:
- Voluntary consent of the user
- The necessity of fulfilling contractual obligations
- Requirements of the legislation of the Republic of Kazakhstan
5. Collection and Processing of Personal Data
The Company processes personal data using automated and non-automated means.
Processing may include:
- Collection
- Recording
- Organization
- Storage
- Clarification (updating, modification)
- Use
- Transfer in cases provided for by law
- Blocking
- Deletion
- Destruction
The Company takes all necessary measures to ensure the security of personal data.
6. Transfer of Personal Data to Third Parties
The Company does not transfer users’ personal data to third parties, except in the following cases:
- The user has given consent to such transfer
- The transfer is necessary to fulfill obligations to the user
- The transfer is required in accordance with the legislation of the Republic of Kazakhstan
In cases where contractors or service organizations are engaged, the Company ensures that they comply with personal data protection requirements.
7. Storage and Protection of Personal Data
The Company takes all necessary legal, organizational, and technical measures to protect personal data from:
- Unauthorized access
- Loss
- Modification
- Disclosure
- Destruction
Personal data is stored only for the period necessary to achieve the purposes of processing, or for the period established by law.
8. User Rights
The user has the right to:
- Receive information about the processing of their personal data
- Request clarification, blocking, or deletion of their personal data
- Withdraw consent to the processing of personal data
- File a complaint with the authorized authorities in the event of a violation of their rights
To exercise their rights, the user may submit a corresponding request to the Company.
9. Use of Cookies
The website may use cookies for:
- Ensuring the proper functioning of the website
- Analyzing user behavior
- Improving the user experience
The user may change their browser settings to opt out of the use of cookies.
10. Changes to the Privacy Policy
The Company reserves the right to make changes to this Policy. The current version of the document is always available on the Company’s website.
Continued use of the website after changes have been made constitutes the user’s acceptance of the updated Policy.
11. Contact Information
For questions regarding the processing of personal data, the user may contact the Company using the contact details provided on the official website.